Refund and Cancellation Policy Return & Refund Policy No refunds, exchanges, or returns are allowed all sales are final Any open product cannot be returned. There are absolutely no exchanges for any reason. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products/wrong products within 14 days of receipt of the package. Customer must provide photos of the issue, including packing slip. If the carrier service has lost your package, consider submitting a Missing Mail search request online at MissingMail.USPS.com or file a claim for insured items meeting the appropriate time frame. You can also visit your local post office for assistance in filling out a Missing Mail request. Age Verification & Auto-Canceled Orders Per FDA Laws and Regulations, it is illegal to sell to any minors. If the age verification fails, we can attempt to verify by other means if we feel that there has been a mistake. This decision is up to Pinnacle Essentials, and at our discretion. We reserve the right to refuse service to anyone, for any reason. Coupon Codes & Sales Only one coupon code is applicable per order. If you are having an issue with a coupon code, please contact us so we can help you place your order! If you have missed a sale, we, unfortunately, cannot honor those sale prices once they have passed. Keep an eye out for future specials and weekend sales! Payment Options During the checkout process, you may choose any of our current payment options to place your order. Please note that your order will not be processed until we receive payment from you.
When will I receive my refund?
Please contact us to verify that a refund can be given.
After approval for a return, please allow 2-5 business days for your financial institution to deposit the funds back into your account.
This product is not for use by or sale to persons under the age of 18 or 21 depending on the laws of your governing state or territory. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not
been confirmed by the FDA-approved research. These products are not
intended to diagnose, treat, cure or prevent any disease. All information from
health care practitioners. Please consult your health care professional about
potential interactions or other possible complications before using any
product. The Federal Food, Drug, and Cosmetic Act requires this notice. By
Conditions printed on this site. Void Where Prohibited By Law.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing, text message marketing, and social media marketing consent once you make a purchase from our website unless specified otherwise. When visitors come to our site we have third parties that may place cookies on your browsers for targeted advertising purposes. A description of the types of data (IP addresses, cookie identifiers, website activity) that our site will collect.
SECTION 2 - CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 3 - SHOPIFY
Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.Your data is stored in Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read:
Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or
Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 4 - THIRD-PARTY SERVICES
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. _cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - TEXT MARKETING & NOTIFICATIONS
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form, or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [INSERT A NUMBER] a month. You acknowledge that consent is not a condition for any purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted for as a reasonable means of opting out. Message and data rates may apply. For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at
mail at: 1625 North Bell Blvd. Suite A. 78613 TX